Cashback Vouchers are vouchers gifted to users by the CoinEx platform. With Cashback Voucher, you can get the trading fee cashback, after completing trading in selected markets within the validity period of the coupons.
How to get Cashback Voucher?
Step 1: Enter the Voucher Center to claim or redeem vouchers
1. Visit CoinEx official website (https://www.coinex.com), log in to your account, and select [Voucher Center] from the dropdown menu under the [Avatar] icon in the top-right corner. The number displayed next to [Voucher Center] is the vouchers you can currently claim or use.
2. Enter [Voucher Center]. If there is any cashback voucher available for claiming, you can click [Claim] to get it.
3. If you have already got the code, you can redeem it in [Account] > [Voucher Center] and click [Redeem Voucher] in the upper right corner.
Or click here, and enter the code to redeem.
Step 2: Make trades
1. After claiming, click [Trade Now].
2. If you successfully trade in any selected markets, you can get the cashback of the corresponding trading fee on the next day. The cashback is updated daily, and you can check the cashback status in the progress bar below.
Note: The rules applicable to each voucher are different. You can click the arrow below to view the relevant information, such as the cashback amount, applicable markets, and validity period.
FAQs about Cashback Vouchers
Q1: How to get Cashback Voucher for trading fee bonus?
A1: The Cashback Voucher is a random bonus gifted by CoinEx official to users. Voucher winners will be notified via email, messages, etc to claim the voucher. You can also redeem it with a valid code.
Q2: Which are the applicable markets for cashback vouchers?
A2: There are 3 types of cashback vouchers and only trading fees from applicable markets are eligible for cashback.
(1) Applicable to all markets: Swap/Spot/Margin/Strategic Trading (AMM markets excluded) or Futures Trading.
(2) Applicable to Spot markets: Swap/Spot/Margin/Strategic Trading (AMM markets excluded).
(3) Applicable to Futures markets: Any Linear or Inverse Futures trading.
Q3: How to calculate the cashback bonus?
A3: The cashback trading fee will be calculated according to the rate at 0:00 (UTC) on the next day of trading, and will be allocated around 1:00 (UTC). If the cashback quota is used up or the validity period expires, the cashback voucher cannot be used any longer. In addition, the trading fee of the sub-account will not be counted as cashback.
Q4: How can I check my cashback bonus?
A4: The cashback trading fee will be allocated to your Spot account. You can check the details in [Asset History].
Q5: Do cashback vouchers need to be activated manually?
A5: After claiming a cashback voucher:
- If there is no other active cashback vouchers, the newly claimed voucher will be activated automatically.
- If multiple vouchers are claimed, the system will activate them in the order they were claimed (if claimed at the same time, the one with the highest value will be prioritized).
- Only one cashback voucher can be activated at a time. Once the current voucher is fully used, the next one will activate automatically.
- Expired vouchers cannot be activated, so please pay attention to the validity period.
Q6: I have multiple cashback vouchers, can I use them at the same time?
A6: Currently, CoinEx does NOT support using multiple cashback vouchers at the same time.
- Only one voucher can be used at a time. The next voucher will automatically activate only after the current one is fully used.
- Only one voucher can be settled per day, and multiple vouchers cannot be used on the same day.