Introduction to Buying Cryptos from Payment Partners on CoinEx
CoinEx follows the "B2C" model to enable crypto trading with fiat currencies. Different from the "P2P" model, the "B2C" model allows users to buy BTC and other cryptos directly through the payment method provided by third-party fiat currency service providers on CoinEx.
How to Buy Cryptos from Payment Partners on CoinEx?
Now, the third-party service providers below are available on CoinEx for you to buy cryptos with fiat currencies:
1. How to Buy Cryptos via Mercuryo
2. How to Buy Cryptos via Moonpay
3. How to Buy Cryptos via Simplex
4. How to Buy Cryptos via Volet
5. How to Buy Cryptos via Banxa
6. How to Buy Cryptos via Guardarian
7. How to Buy Cryptos via Remitano
8. How to Buy Cryptos via OnRamp
9. How to Buy Cryptos via Onmeta
10. How to Buy Cryptos via BTCDirect
How to View your Fiat Orders?
App:
1. Start by opening the CoinEx App and tapping on [Fiat] located on the homepage.
2. Tap the [Orders] icon to enter the "Fiat Orders" page where you can review your order history.
Web:
1. Visit CoinEx official website (https://www.coinex.com), log in to your account, and select [Third-Party Trading] under [Buy Crypto] at the top of the page.
2. Next, click on [Orders] in the upper right corner to check out your fiat orders.
FAQ about Buying Cryptos from Payment Partners on CoinEx
Q1: What fiat currencies are supported?
A1: CoinEx has now supported more than 60 fiat currencies for buying mainstream cryptos such as BTC and ETH. Please check the "Third-Party Trading" page for more details.
Q2: What payment methods are supported?
A2: CoinEx works with the following third-party service providers, which accept payments via Visa, Mastercard, etc. The payment methods may vary according to each payment partner. Please refer to the payment methods provide by your selected payment partner on the "Third-Party Trading" page.
| Service Provider | Payment Method |
| Mercuryo | VISA, Mastercard, PIX, Apple Pay |
| BTCDirect | VISA, Mastercard, Bank Transfer, iDEAL |
| Guardarian | VISA, Mastercard, SEPA, Revolut |
| Banxa | VISA, Mastercard, SEPA, Bank Transfer |
| MoonPay | VISA, Bank Transfer, Apple Pay, Google Pay |
| Volet | VISA |
| Simplex | VISA, Mastercard, PIX, Apple Pay |
| Remitano | Remitano Pay, Bank Transfer |
| OnRamp | UPI, IMPS |
| Onmeta | UPI, IMPS, NEFT |
Q3: What is the order limit?
A3: Different payment partners have different lowest and highest order limits. Please refer to the order limit of your selected payment partner.
Q4: When will I receive the cryptos after payment?
A4: The processing time of your transaction may be different according to each third-party platform. Normally you'll receive your cryptos within 30 minutes after you complete the payment process. The actual arrival time shall prevail. You can check your deposit record on CoinEx.
Q5: Will CoinEx charge any fees?
A5: No, CoinEx will NOT charge any fees. All fees incurred are charged by third-party service providers. CoinEx only introduces the service providers for you to choose from. Please refer to the fee standard of your selected payment partner for the specific rules.
Q6: What should I do if any problem occurs?
A6: Please contact the customer service of the relevant third-party service provider if any problem occurs.